Design Process
As the Lead UX Designer for Breez, I was responsible for crafting an intuitive and efficient self-service kiosk experience for food ordering and retail checkout. The goal was to create a cost-effective alternative to existing solutions while enhancing usability and reducing wait times.
Our design process began with user research and competitive analysis to identify pain points in current kiosk systems. I translated these insights into wireframes, interactive prototypes, and high-fidelity UI designs, ensuring accessibility and ease of use. Collaborating closely with my boss, we iterated on concepts before pitching them to potential clients, gathering valuable feedback to refine our approach.
To validate our designs, I conducted usability testing and worked closely with developers to ensure seamless implementation. Through iterative improvements, we optimized the experience to minimize friction in transactions and streamline the checkout process.
Final product design of kiosk
place holder
Place holder
